Sick Inc National Application Engineer II - Presence Detection Portfolio in Minneapolis, Minnesota

Preferred locations include major cities in MI, OH, & IL. ABOUT SICK: SICK is one of the world's leading manufacturers of sensors, safety systems and automatic identification products for industrial applications. Whether automating factories or optimizing distribution centers, SICK provides cost-effective solutions. We have been a technology leader for more than 70 years and with more than 50 global subsidiaries, SICK has a presence all over the world. Leveraging a history of innovation, our company has pioneered a long line of industry firsts - such as the first safety light curtain, the first color sensor, and many more. POSITION SUMMARY: This position is responsible for providing technical expertise & support for the SICK, Inc. Presence Detection portfolio. The SICK, Inc. Presence Detection portfolio includes the following: - Photoelectric & Fiber Sensors - Inductive, Cylinder, Magnetic, and Capacitive Sensors - Registration & LG Sensors Specific focus will be on OEMs and limited Integrators & End Users within the following focus segments: - Automotive Car Manufacturing & Part Suppliers - Consumer Goods Manufacturing - Packaging, Handling, & Assembly Machine Builders - Courier, Express, Parcel - Storage & Conveyor - Retail / E-Commerce Fulfillment - Airports Baggage Handling - Transport Logistics - AGC, AGV, Mobile Automation - O&G Upstream, Midstream, & Downstream - Chemical, Petrochemical, & Refining - Power - Mining This position exhibits excellence in the four pillars: 1) Technical - Technical excellence in assigned Business Unit(s). 2) Commercial, Tools - Commercial excellence in National Product Management & Sales support and customer engagement in assigned Business Unit(s) utilizing common tools (CRM, SalesPro, et cetera). 3) Collaboration - Collaboration excellence in intra-subsidiary communication and with headquarters in assigned Business Unit(s). 4) Business - Business excellence in assigned Business Unit(s) with full support of portfolio related to revenue and margin, budget, and forecast commitments. The Product Management Process consists of six core processes: 1) Strategic Assessment 2) Midterm & Budget Planning 3) Product Development Process 4) Product Launch Process 5) Product Lifecycle 6) Product Phase Out National Application Engineering is primarily involved in the Product Lifecycle (5) and Product Phase-Out (6) phases of the Product Management Process and assists National Product Management resources during the Strategic Assessment (1) phase. This position may have work direction responsibilities for other National Application Engineer I resources. RESPONSIBILITIES: Support National Product Management resources in identifying and analyzing technology trends/developments and customer industry needs. Provide Tier 2 level and post-production technical support inclusive of customer, sales, marketing, and other support needs. Support may be in-person or via telephone, WebEx/GoToWebinars meetings, email, and/or other forms of communication. Conduct technical training inclusive of customer, sales, and other training needs. Training may be in-person or via telephone, WebEx/GoToWebinars meetings, email, and/or other forms of communication. Support National Product Management resources with information on new product/extensions/customization ideas & potential and carry out local technical implementation. Leverage tools like SICK Ideas to document use case and technical requirements. Manage the creation, review, and submittal of technical support documentation updates Collaborate with Sales and National Product Management resources as a joint selling team. Use the CRM system to document Value Creation Path engagement activities to ensure visibility to all joint selling team members. Manage the support of National Product Management in the product launch process to assure the successful introduction of new products into the sales channel. Manage